Frequently Asked Questions

TRANSPORTATION FAQ'S

How many schools does Cumberland Valley School District serve?

In addition to our 10 district schools, we service 22  other schools located within 10 miles of the district boundaries. We also provide transportation for students requiring special education services.

How many students does the CVSD Transportation Department serve?

We provide transportation services for over 9,200 students annually (public and non-public students).  When you call the transportation department with a question or requesting service, please understand that we have a constant, heavy workload.  We will address your issue or return your phone call as quickly as possible.

How do I know what bus/van number my student rides on?

Each bus supporting the school district has a set of black numbers on the front and back of each bus.  However, the school district organizes the three bus contractors into a number series for integration into our scheduling/tracking system (Kauffman Bus: 100s, Miller Bus: 200s, Rohrer Bus: 300s). These numbers can be found on the bus door or left side window behind the driver's window.  For vans, the numbers will be posted in the windows on both sides of the van.

When speaking with the district transportation office, please use the series number for faster service.  For our online services (bus stop locations/times), the district transportation office uses the series numbers for identification.

The bus drives right past my house. Can it stop at my house?

We regularly receive requests for house stops.  ‘Community stops’ are used to help streamline bus routes, reduce the amount of time a student rides a bus/van, and reduce the amount of times a bus stops thereby reducing potential accidents/red light runners.  We do stop at certain homes within the district, but only due to safety or other extenuating circumstances that cannot be supported by a community stop.  
  
How far may a student be asked to walk to a school bus stop?

Pennsylvania law allows the school district to ask a student, regardless of age, to walk up to a mile and a half to a bus stop.  The mile and a half is measured by public roads and does not include any private lane or walkway of the student's residence.  Whenever possible, walking distances of all grade levels will be kept to a reasonable distance based on a variety of parameters (safety of roads, safety of stops, age of student, etc...).  Weather conditions, heavy backpacks, instruments, etc... are not factors applied when making bus stop location decisions.

For additional safety precautions, the district does consult with the bus contractors and local police to determine if a bus stop location is unsafe.  

What time should I have my child at the bus stop and how long should we wait at the stop after a scheduled pickup time?

We ask that students are at their stop at least 5 minutes before the scheduled pick-up time. When students are not at the stop on time, it delays the entire bus route.  Students need to wait at the stop at least 10 minutes after a scheduled pickup time as a bus may be running late for many reasons (traffic, rerouting, students at earlier stops not at the stop on time, etc...). Please do not call the transportation office within the 10 minute period informing us of a late bus.

Students need to be waiting at their bus stop location and not inside their homes/garages/cars.  Buses/vans will not wait for students to come out of their garages/houses/cars.  Again, this delays the bus route, impacts students waiting at other stops, and potentially makes students late for school.

We live on a cul-de-sac. Will the bus come down our street?

Typically, buses are not routed into a cul-de-sac as these stops are considered unsafe for many reasons, primarily safety.  Cul-de-sacs create blind spots for drivers where students can't be seen at the stop or while a bus is attempting turns/backing operations; parked cars and other obstacles may prevent a bus from executing a safe turn-around; and potential property damage may occur due to a bus swinging around inside the cul-de-sac.

I can’t watch my child (or see my student walking) get on the bus from my home. Can the stop be at my home?

Community stops are created for safety, and efficient routing and timing.  While we understand that some parents want to observe their child getting on/off the bus, community stops may not afford that opportunity.  Parents can walk with their student(s) to the bus stop or coordinate with neighbors and/or neighborhood watches to observe students at bus stops and getting on the bus.  

Why are there only a few students on some buses while my child’s bus is crowded?

Decisions regarding each bus route are made based on information from school registration, previous similar routes and Department of Transportation data. Most routes are set in late summer and changes can be expected during the first few weeks of school. Sometimes it is just not possible to have the same  number of students on every run. 

My child goes to a daycare provider before and/or after school. Will he/she be provided transportation?

Transportation will be provided if the daycare provider is located within the child’s school attendance area. 

There is a split custody agreement for my child. Can they be assigned to two different buses?

Yes.  As long as both parents live in the Cumberland Valley School District.  The district transportation and registrar office will need to verify proof of residency for both parents prior to establishing two stops.  Depending on the age of the student, it's recommended that the parents discuss the housing/transportation plan with the student's principal to ensure the student is transported on the correct bus.

My child is starting kindergarten. Will the bus pick my child up in front of the house?

Morning kindergarten students will be picked up at community stops with other elementary students residing in the area. When possible, AM kindergarten students will be dropped off at their homes. Afternoon kindergarten students will be picked up at their homes whenever possible and dropped off at community stops.

Kindergarten students will not be dropped off without a parent or authorized guardian present to receive the student. If no one is at the bus stop to receive the student, the student will be returned to the school. The parent/guardian must then pick up the student from the school.

Why were bus stops eliminated/changed?

Bus routing and stops are reviewed annually for safety and efficiency, and can change from year to year.  Stops can be added/deleted based on the number of students at a specific stop, walking distance to stops, or any number of reasons.  As stated, personal resident pick-up locations are being deleted unless there's a specific reason to have them in place.  

Why does my child have to cross the road to board the bus?

We are not able to route all buses so that all children board the bus on the door side. We suggest that children wait on the side of the street where they reside. The bus will stop traffic in all directions to accommodate students who need to cross the road. Once the safety lights are flashing and the stop sign arm is extended, it is safe for the children to cross the road.

Please review the proper crossing procedures with your child and remind them to watch the traffic while they are crossing.

Can my student take a pet/animal on their bus/van?  

No (with an exception).  Due to health and safety concerns, animals of any kind are not allowed on buses/vans.  The exception is if the animal is a service related animal that is documented and serves primarily as a service animal.  If there is a requirement to bring an animal to school, other transportation requirements will need to be made by parents/guardians.  A driver will not allow a student to enter a bus/van if there's an animal present (other than service related).

I have a concern about the safety of a bus stop location. What should I do?

If you have a safety concern regarding the bus stop that your student is assigned to, please notify the transportation department with details for immediate review.  Emails should be sent to transportation@cvschools.org.  You may also use the Bus Stop Change Request form. It can be completed and submitted to the transportation department online.  In most cases, a representative will come out to the stop to assess the safety concerns and make a decision.

What should I do if I move during the school year?

Notify your child’s school of the change of address. You will be required to provide proof of residency (sales or lease agreement, mortgage papers, etc) to the school secretary. At that time new transportation information can be provided.

Can my child ride home on another bus?

We discourage this from happening. Additional students riding buses other than their assigned buses can cause disturbances in seat assignments and may create crowding issues.  

If your child must ride another bus, please contact the Transportation Department (506-3310) for approval beforehand. Additionally, your child’s school should be notified via note or phone call.

My child carries a large musical instrument. Can it be carried on the bus?

Many buses carry full loads of students and do not have room to accommodate large instruments or athletic gear. We ask that you provide transportation for your child on days that he/she needs to bring large items that do not fit on his/her lap to school.

What are activity runs?

Activity runs are a courtesy service the school district offers to middle and high school students staying after school for approved activities (i.e. athletics, extra-curricular activities.) Buses leave from Cumberland Valley High School at 4:30 each day. Please see the activity runs link for specific information.

We have students in private schools who are now required to ride with public school students. Why?

By using shared transportation, we are eliminating duplication of bus service and increasing overall efficiency while saving tax dollars.  State law allows for public and non-public students to ride on the same bus provided by a school district.  

How should I find out about school closings and delays?

Information regarding school closings and delays can be found on a variety of the district's social media sites.  Information is also shared with local media outlets.  If parents/guardians are signed up for District E-news notifications, you will receive closure/delay information via that medium as well.

Whom should I contact if my child left an item on the bus?

In the event that you cannot reach the Transportation Department, you may contact the appropriate bus contractor for instructions on how to reclaim the item.

 Kaufman Bus   717-737-3396

Bus #'s: 100-199

  Miller Bus        717-258-3371

Bus #'s: 200-299

Rohrer Bus     717-766-9205

 Bus #'s: 300-399

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